Thanks, So happy to confirm that. Came from Office-Depot and I listen to the techs in there very often and know they are very intel about comp.
I was on phone with Toshiba for hr taking notes and 3 steps to follow.
1.Hold FN down and tap F9. Try 3 times. If not work go
2.System Restore- Back up before restore and recovery. Remove battery and plug in charger. Go Accessories, Systems, Restore. Choose restore point which is the date that it was last known to be good. Select date and follow continue. If no work go to
3.System Recovery-This will wipe out any added programs that were installed and bring it back to as new. Hold down the O key and press power button until beep. Follow and choose next next next. If no work must go to Kentucy for warranty.
Will let you know what happens. Off and running.